WhatsApp Intake Sandbox / Connector Readiness
WhatsApp Cloud API is connector-ready for sandbox/live-test and future production pilots. Production use requires WhatsApp Business setup, opt-in/templates, and billing.
CivicOps does not depend on WhatsApp; residents can report through Web/PWA/mobile immediately.
Result
Submit the sandbox message to create a CivicOps incident via the shared IncidentIntakeService.