3–5 minute guided evaluation path

CivicOps judge tour

Follow this route from public product story to intake, AI action, ticket tracking, control room, alerts, Citizen App and connector readiness.

Begin with a report
1. Home / product story

/

What to click: Read the hero and primary channel explanation.

What should happen: Citizen App / PWA and web reporting are the main public channels.

Why it matters: Frames CivicOps as a pilot-ready civic AI product.

2. Report an issue

/Home/Report

What to click: Submit the app-first report form or review its fields.

What should happen: A reference number, citizen response, routing and status link.

Why it matters: Proves web/PWA reporting works without WhatsApp.

3. Citizen App / PWA

/citizen-app

What to click: Open the phone-like app tiles.

What should happen: Report, track, alerts, weather and resident profile paths.

Why it matters: Shows the main citizen channel.

4. AI Agent Command Centre

/Home/Agent

What to click: Run each action button once.

What should happen: Validation, department, priority, citizen response, alert recommendation and audit trail.

Why it matters: Shows Gemini/fallback intelligence is event-triggered and quota-safe.

5. Dashboard/control room

/Home/Dashboard

What to click: Review stats, queues and high-priority reports.

What should happen: A civic operations view for staff review.

Why it matters: Shows routing has operational value.

6. Incident/status lookup

/Home/Lookup

What to click: Enter a reference from a submitted ticket.

What should happen: Status, department, timeline and latest update.

Why it matters: Residents can self-serve status without calling staff.

7. Alerts/weather

/Home/Alerts

What to click: Review alert cards, then open weather context.

What should happen: Area, ward, severity and sandbox weather signals.

Why it matters: Connects individual reports to public resilience messaging.

8. Connector readiness

/Home/Connectors

What to click: Review Gemini diagnostics and connector order.

What should happen: Enabled/key-present/model/cooldown/fallback status without secrets.

Why it matters: Demonstrates honest integration posture.

9. Bob evidence/report docs

/Home/BobEvidence

What to click: Open the visible evidence route and source docs list.

What should happen: Bob-assisted build and final polish caveats.

Why it matters: Preserves hackathon build evidence honestly.