Civic control room

Operations Dashboard

Synthetic civic workload, department queues, high-priority issues and AI recommendations for human review.

System online Disabled - Local Deterministic Fallback Active
121

Total incidents

15

New

16

In progress

15

Escalated

18

Active alerts

Recent reports

ReferenceAreaDepartmentPriorityStatus
CIV-2026-0121PhoenixRoads & StormwaterMediumTriaged
CIV-2026-0120UmlaziElectricityMediumTriaged
CIV-2026-0119ChatsworthRoads & StormwaterUrgentTriaged
CIV-2026-0118Durban CBDRoads & StormwaterUrgentTriaged
CIV-2026-0117UmlaziElectricityMediumTriaged
CIV-2026-0116ChatsworthRoads & StormwaterUrgentTriaged
CIV-2026-0115Durban CBDRoads & StormwaterUrgentTriaged
CIV-2026-0114ChatsworthRoads & StormwaterMediumTriaged
CIV-2026-0113Durban CBDWard Councillor/Ward CommitteeMediumTriaged
CIV-2026-0112Durban CBDWaste ManagementMediumTriaged

Department queues

Roads & Stormwater29
Water & Sanitation18
Waste Management14
Electricity13
Ward Councillor/Ward Committee8
Parks & Public Spaces8
Disaster Management7
Environmental Health7
Metro Police/Public Safety6
Fire & Rescue6
Housing/Informal Settlements5

AI recommendations

Use the Agent Command Centre to generate citizen responses, department briefs and area-alert recommendations on demand.

Open AI Agent